Fix recordings disappearing after linking to a household
May 4, 2026
Recordings no longer vanish from the Capture page after being linked to a newly created household.
What was happening
After you linked a conversation recording to a newly created household, the recording could disappear from the Capture page. It wasn’t deleted, but it became temporarily invisible until you refreshed your session.
What we fixed
Recordings stay visible on the Capture page immediately after you link them to a household—even if that household was just created. If you link a recording to a household you can view, it continues to show up as expected under that household.
Where to find it
Capture (Conversations) → link a recording to a household

