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Prospective Entities Excluded from Metrics

November 23, 2025

FeatureClient List

Dashboard metrics now show only active clients, with prospective counts displayed separately

What's new

Prospective entities (potential clients you haven't onboarded yet) are now excluded from your practice metrics totals. The dashboard shows your actual client count, with a separate "+X prospective" indicator so you can still track your pipeline.

This gives you accurate metrics for your active practice while keeping prospective clients visible.

Where to find it

  1. Go to Portal → Dashboard
  2. View your practice metrics
  3. Prospective entities appear as "+X prospective" next to the main count

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